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Snowbird Power Systems

Support

A person answers.

Technical questions, orders, returns and incidents all land with the people who designed the board. One business day, usually faster.

Documentation

Start with getting started, the pinout and the library reference.

Order lookup

Status and tracking with your order number and email.

Warranty and returns

Twelve months on defects. Thirty days to change your mind.

Security disclosure

[email protected]. Acknowledged in three business days.

Write to us

Ask anything.

Or email [email protected] directly. Wholesale and reseller enquiries welcome.

Safety incident report

Did something go wrong?

A board that overheated, a cell that swelled, smoke, an injury, a near miss. Tell us, even if you are not sure it was the board. Canadian law requires us to report an incident within two days of learning of it, and this form starts that clock the moment you press send.

Stored for six years as the law requires; never shared beyond the regulator. Privacy.